Privacy and data protection

2777ber's Privacy Policy — Our commitment to keeping your information safe

Your personal information on 2777ber is completely secure. We do not share your data with any third parties. This policy is written in plain English so that every member can read and understand it with ease.

Welcome to 2777ber. We understand how valuable your personal information is, which is why we established a transparent and robust privacy policy from the very start. This policy explains what data 2777ber collects, why it is collected, how it is used, and how it is kept secure. By using this platform, you are agreeing to this privacy policy.

This privacy policy is written in clear English so that every member in Bangladesh can easily read and understand it.

1 What information we collect

2777ber only collects the information necessary to deliver the best betting experience and keep your account secure. We never collect unnecessary or excessive data.

1.1 Information Collected at Registration
  • Full Name (Bengali & English)
  • Mobile Number (Bangladesh)
  • Date of birth (for age verification)
  • Email address (optional)
  • Password (Encrypted)
1.2 During KYC Verification
  • National ID (NID) number and photo
  • Selfie or liveness verification photo
  • Proof of Address (Utility Bill or Bank Statement)
1.3 Automatically Collected Information
  • IP address and device information
  • Browser Type & Operating System
  • Login Time & Session History
  • Betting & Transaction History
  • Cookies and browsing patterns

All information we collect is used solely to manage your account and improve our services. Your data is never sold.

2 How Your Information Is Used

2777ber uses your information for specific, limited purposes. The table below clearly outlines what data is collected and how it is used.

Type of Data Purpose of Use
Name & Mobile Number Account creation and login verification
Date of birth To verify that users are 18+
NID information Identity Verification & Anti-Fraud
Payment Information Deposit & Withdrawal Process
IP and device Security Monitoring & Fraud Prevention
Betting History Personalized Offers & Responsible Betting Monitoring
Cookies Session management and experience improvement

Should we need to use your information for any purpose beyond those stated, we will obtain your separate consent. You may withdraw that consent at any time.

3 Data Retention & Retention Period

2777ber only retains your information for as long as it is needed. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Active account data: retained for as long as the account remains open
  • Transaction Records: 5 Years After Account Closure
  • KYC documents: up to 7 years in accordance with regulatory authority guidelines
  • Log Files: 90 Days
  • Cookies: until the end of the browser session or a maximum of 1 year

In cases of fraud or legal investigation, relevant information may be retained for a longer period in accordance with a court order.

4 Data Sharing Policy

2777ber never sells your personal information or shares it with third parties for commercial purposes. In limited circumstances, certain information may be shared with specific parties.

Parties Your Data May Be Shared With:
  • Payment Provider: Mobile Banking, Nagad, Rocket — Used solely to process transactions
  • Identity Verification Service: Licensed provider for the KYC process
  • Security Partner: Fraud detection and prevention
  • Law enforcement agencies: When required by a court order or mandatory legal requirement
  • Regulatory Authority: To Comply With Regulatory Authority Requirements
Our commitment

All third parties with whom data is shared are bound by strict data protection agreements. They may only use your data for the specific purposes defined, and for no other reason.

5 Cookie policy

2777ber uses cookies on its website and app. Cookies are small data files stored on your device that make your browsing experience smoother and more personalized.

5.1 Types of Cookies
  • Essential Cookies: Required to Maintain Login Sessions — Cannot Be Disabled
  • Preference Cookies: To Remember Your Language, Theme, and Other Preferences
  • Analytics Cookies: To understand and improve site usage
  • Security Cookies: To detect suspicious activity
5.2 Cookie Controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.

6 Security Measures

2777ber employs the highest technical and organizational measures to protect your data. Our security infrastructure is continuously updated to defend against emerging threats.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • AES-256 encryption — applied to all stored sensitive data
  • Two-Factor Authentication (2FA) — Extra Security for Your Account
  • Real-Time Fraud Detection System
  • DDoS protection and firewall
  • Regular Security Audits & Penetration Testing
  • Restricted staff access — only authorized personnel can access your data

Your password is never stored in plain text — it is kept only as a bcrypt hash. No 2777ber employee will ever know your password.

7 Your rights

2777ber believes you have full ownership and control over your personal data. In line with international data protection standards, we uphold the following rights for you.

Right to Access Your Data

Contact support to find out what information we hold about you.

Right to Rectification

To update incorrect or outdated information, please submit a request to our support team.

Right to Erasure

Where there is no legal obligation, data will be deleted upon account closure.

Right to Data Portability

You may request to download your data in a standard format.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email our support team. We will respond within 30 business days.

8 Child Protection

2777ber strictly prohibits registration and participation by anyone under the age of 18. We actively ensure that minors are unable to access this platform.

  • Date of Birth Verification Is Mandatory at Registration
  • Age verification carried out during the KYC process
  • Additional verification is carried out in suspicious cases
  • If a minor is identified, the account is closed immediately

If you suspect that a minor is using this platform, please notify our support team immediately.

9 Privacy policy updates

2777ber may update this privacy policy from time to time. Revisions may be made in response to regulatory changes, the introduction of new services, or security improvements.

  • Members will be notified of significant changes via SMS or in-app notification
  • The date of any changes will be clearly displayed at the top of the page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you object, you will be given the option to close your account

10 Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact our dedicated privacy team. We are always here to help.

Email support
Response within 30 business days
Live Chat
24/7 Support Available
Average response time: 5 minutes

Why 2777ber's privacy practices can be trusted

Learn about the core pillars of our data protection approach that have earned the trust of every member.

Military-Grade Encryption

All your data is protected with 256-bit SSL encryption. We use bank-grade security technology that is completely unreadable to hackers.

Transparent KYC Process

2777ber's identity verification process is fully transparent. You will always know what information is being collected, why it is needed, and how long it will be kept.

Your Data Is Never Sold

We never sell your data to advertisers or third parties. Your information belongs to you.

Limited Retention Period

Data that is no longer needed is automatically deleted after the defined retention period. We only keep what is necessary.

Your control

You can view, correct, or request deletion of your data at any time. Full control remains in your hands.

Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are resolved promptly.

Frequently Asked Questions

Here are the most frequently asked questions from members about the privacy policy.

Your data is secure

Every piece of your information on 2777ber is protected with the utmost care. If you have any questions, feel free to reach out to our support team directly.

No, 2777ber never sells your personal data. Your information is used solely to provide our services. Data is shared only with a limited number of partners — such as payment providers and KYC services — strictly for specific operational purposes, and all such partners are bound by strict contractual obligations.

Your NID information is stored with AES-256 encryption and is used solely for KYC verification. It is deleted after account closure once the regulatory retention requirement has been met. No unauthorized personnel can access this information.

When an account is closed, most data is deleted. However, transaction records and KYC information must be retained for a set period due to legal obligations. Once that period expires, all remaining data is permanently deleted.

Most features will still work, but your login session and some personalized settings may not function correctly. Disabling essential cookies may require you to log in repeatedly. We recommend keeping essential cookies enabled at all times.

Yes. If a data breach occurs and your information is affected, we will notify you within 72 hours via SMS or email. We will provide full details of what happened, which data was affected, and what steps you can take.
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